Cookie Policy

Updated February 24, 2022
 

This Cookie Policy governs the use of cookies on the website of LeadFabric. Cookies are small text files which are stored on a device’s hard drive and which contain certain information and sometimes personal data.

Social media plugins are small pieces of software developed and provided by social media service providers (e.g. Facebook, LinkedIn, Google, YouTube, Pinterest, Instagram and Twitter), which add social media integration when built into the website.

If you would like to receive information on how we process personal data in the context of the use of your website or our communication, please refer to our Privacy Policy or in the context of your application for a position at LeadFabric, please refer to our Applicant Privacy Policy.

1. GENERAL

1.1. Your personal data are processed by LeadFabric, acting in the capacity of data controller. Our contact details are: LeadFabric with registered seat at Lambroekstraat 5A, 1831 Machelen, Belgium, VAT 0832.917.125. In case you have any remarks or questions, please contact our Data Privacy Officer.
1.2. The terms in this Applicant Privacy Policy should be interpreted in accordance with the terms defined in the General Data Protection Regulation (Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC).
1.3. We reserve the right to modify or amend this Cookie Policy on our own initiative. Each change or modification shall be communicated via the website.
1.4. By continuing to use the website after having been informed of the use of cookies and social media plugins, you acknowledge that you have read this Cookie Policy carefully. You may, however, at all times change your cookie preferences through the cookie settings.

2. COOKIES

2.1. You can avoid cookies being placed by configuring your browser as such. Guidelines as to how to do this can be found here: However, not allowing cookies when visiting the website may cause certain or all features of the website to stop working properly.
2.2. When you visit the website, LeadFabric places a number of cookies. Most data pertaining to these cookies, their placement and use, allow to identify you. LeadFabric uses them to gain insight in how you and other visitors use the website by gathering statistical and usage data, enabling LeadFabric to provide a better user experience on the website.
2.3. The following cookies are being used on the website:


Functional cookies:

LeadFabric uses several functional cookies on its website. These cookies are needed for the website to work properly and to give you a good user experience.


Analytical and statistical cookies:

Name of the cookie Function description Lifespan Provider
_ga cookie and _gid cookie They both register a unique ID that is used to generate statistical data on how the visitors use the website. 1 day LeadFabric
_gat cookie Used by Google Analytics to throttle request rate. 1 day LeadFabric
_visual_swf_referer cookie Registers statistics for videos played on the website. Session LeadFabric
Drift.Targeting.currentReferrer cookie and Drift.Targeting.referrerDomain cookie They both allow the website to recognize the visitor to optimize the chat-box tool. Persistent LeadFabric
nQ_visitId cookie Sets a unique ID for the session to allow the website to obtain data on website visitors’ behavior for statistical purposes. 70 years LeadFabric


Social media and advertising (marketing) cookies:

Name of the cookie Function description Lifespan Provider
_gcl_au cookie Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months LeadFabric
_hjIncludedInSample cookie Determines if the website users’ navigation should be registered in a certain statistical place holder. Session LeadFabric
_hjRecordingEnabled cookie and uuid cookie Identifies the website visitor and optimizes ad-relevance by collecting visitor data from different websites. Session / 119 days LeadFabric
nQ_cookie ID cookie Tracks website visitors on multiple websites for marketing purposes. 70 years LeadFabric
ads/ga-audiences pixel Used by Google Adwords to re-engage website visitors that are likely to convert to customers, based on the website visitors’ online behavior across websites. Session Google
bcookie and bscookie/ lidc cookie Used by LinkedIn to track the use of embedded services. 2 years / 1 day LinkedIn
BizoID cookie and UserMatchHistory cookie Used by LinkedIn to track website visitors on multiple websites to show relevant advertisements based on. the website visitor’s preferences. 29 days LinkedIn
Drift.Targeting.currentPageViewStarted cookie, Drift.Targeting.firstVisit cookie and Drift.Targeting.lastVisit cookie Necessary for the functionality of the chat-box function on the website. Persistent LeadFabric
Drift.Targeting.currentSessionStartedAt cookie Identifies the website visitors to optimize the chat-box function on the website. Persistent LeadFabric
Drift.Targeting.numberOfSessions cookie, Drift.Targeting.numberOfVisits cookie and Drift.Targeting.previousPage cookie Determines the number of visits/ last page visited of each website visitor to make the chat-box more relevant. Persistent LeadFabric
_fbp cookie/ tr pixel/ fr cookie Used by Facebook to deliver series of advertisement products such as real time bidding from third-party advertisers. 1 day / session / 3 months Facebook
GPS cookie Registers a unique ID on mobile devices to enable tracking based on someone’s geographical GPS location. 1 day YouTube
IDE cookie and NID cookie Used by Google DoubleClick to register and report the website visitors’ actions after viewing and/or clicking on an advertiser’s ads to measure the efficiency of an ad and to show targeted ads. 1 year Google DoubleClick
PREF cookie Registers statistics of how website visitors use YouTube videos across different websites. 8 months YouTube
rc::a cookie and rc::b cookie Used in the context of video advertisement. The cookie limits the number of times a video is shown the same advertisement and makes sure that the advertisement is relevant for the website visitors. Persistent Google
yt-remote-session-app cookie, yt-remote-session-name cookie, yt-remote-fast-check-period, yt-remote-device-id, yt-remote-connected-devices and yt-remote-cast-installed cookie Stores the user’s video player preferences using embedded YouTube video. Session YouTube
YSC cookie Registers a unique ID to keep statistics of what YouTube videos users have seen. Session YouTube
VISITOR_INFO1_LIVE cookie Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. 179 days YouTube
__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. 6 months HubSpot
__hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. 6 months HubSpot
__hs_initial_opt_in This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode. 7 days HubSpot
__hs_cookie_cat_pref This cookie is used to record the categories a visitor consented to. 6 months HubSpot
__hs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. Session HubSpot
<id>_key When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. 14 days HubSpot
__hs_high_contrast This cookie is used to save a visitor's selected contrast choice on a HubSpot domain. 180 days HubSpot
hs-messages-is-open This cookie is used to determine and save whether the chat widget is open for future visits. 30 minutes HubSpot
hs-messages-hide-welcome-message This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed. 1 day HubSpot
__hsmem This cookie is set when visitors log in to a HubSpot-hosted site. 1 year HubSpot
hs-membership-csrf This cookie is used to ensure that content membership logins cannot be forged. Session HubSpot
hs_langswitcher_choice This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages. 2 years HubSpot
__cfruid This cookie is set by HubSpot’s CDN provider because of their rate limiting policies. Learn more about Cloudflare cookies.  Session HubSpot
__cf_bm This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. 30 minutes HubSpot
__hstc The main cookie for tracking visitors.  6 months HubSpot
hubspotutk This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.  6 months HubSpot
__hssc This cookie keeps track of sessions. 30 minutes HubSpot
messagesUtk This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.  6 months HubSpot

3. WHAT ARE THE PURPOSES AND THE LEGAL BASES TO PROCESS YOUR PERSONAL DATA?

3.1. LeadFabric processes your personal data to perform statistical analyses so that we may improve our website, products and services or develop new products and services.
We only process your personal data for this particular processing activity if you give your consent to do so.
3.2. LeadFabric processes your personal data for advertising and marketing purposes.
We only process your personal data for this particular processing activity if you give your consent to do so.
3.3. LeadFabric may process your personal data for the preservation of the legitimate interests of LeadFabric, its partners or a third-party if the use of the website can be considered (a) a violation of any applicable terms of use or the intellectual property rights or any other rights of a third-party, (b) a threat to the security or integrity of the website, (c) a danger to the website or any of LeadFabric’s or its subcontractors’ underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (d) in any way hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or in some other way inappropriate or illegal.
This processing activity is necessary to pursue our legitimate interest and the legitimate interest of third parties, namely to guarantee the security/protection of our website from misuse and illegal activities.
3.4. LeadFabric processes your personal data in order to be able to defend us in judicial or other proceedings.
This processing activity is necessary to pursue our legitimate interest, namely to defend us in the event of a dispute.
3.5. LeadFabric may process your personal data for informing any third-party in the context of a possible merger with, acquisition from/by or demerger by that third-party, even if that third-party is located outside the EU.
This processing activity is necessary to pursue our legitimate interest and the legitimate interest of third parties, namely to be able to investigate or carry out normal business or merger and acquisition transactions.
3.6. LeadFabric processes your personal data to comply with legal obligations or to comply with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities. Your personal data may be transferred upon LeadFabric’s own initiative to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through the use of the website.
This processing activity is necessary to comply with our legal obligations.

4. HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

4.1. As a general principle, we keep your personal data for as short as possible and no longer as necessary to achieve the purposes described above. When your personal data are no longer necessary, they will be safely deleted.

We would like to emphasize that we provide the necessary appropriate safeguards for the security and integrity of your personal data.

5. WHO RECEIVES YOUR PERSONAL DATA?

5.1. Except for the situation described in clause 5.2, LeadFabric does not send your personal data in an identifiable manner to any third-party without your explicit consent to do so. However, you understand that our use of analytical and statistical cookies or social media and advertising cookies may imply that the third-party providers of these cookies may obtain certain information about you, including information about your browsing behavior. We advise you to consult the privacy and cookie policies of the providers listed above in the cookie table.
5.2. LeadFabric relies on third parties such as IT service providers to provide you with the website. These third-party processors may only process your personal data on LeadFabric's behalf on the basis of explicit written instructions from LeadFabric. LeadFabric is known to work with top notch companies. This also applies to its choice of processors. Hence, it goes without saying that LeadFabric guarantees that all external processors are selected with due care and obliges them to respect the security and integrity of your personal data.

In principle, your personal data will only be processed within the European Economic Area (i.e. the European Union, Norway, Iceland and Liechtenstein).
5.3. Should the aforementioned purposes require that your personal data is processed outside the European Economic Area, we ensure that your personal data will be protected to the fullest extent possible.

6. WHAT ARE OUR QUALITY ASSURANCES?

6.1. Personal data are considered by LeadFabric as confidential information and are treated as such.
6.2. LeadFabric will take appropriate technical and organisational measures to protect your personal data against the loss, alteration or unauthorised disclosure of, or access to, transmitted, stored or otherwise processed data, whether accidentally or unlawfully.
6.3. LeadFabric will de-identify your personal data when they are no longer necessary for the purposes outlined in the purpose for processing, if appropriate.
6.4. Access by personnel of LeadFabric or its third-party processors will only be on a need-to-know basis and subject to strict confidentiality obligations.
6.5. You understand, however, that safety and security are best efforts obligations only, which can never be guaranteed. If a breach of security or confidentiality of your personal data occurs and this breach poses a high risk to your rights and freedoms, we will notify you of this breach as soon as possible.

7. WHAT ARE YOUR RIGHTS?

7.1. You have the right to request access to all personal data processed by LeadFabric pertaining to you. You must always specify the processing activities in respect of which you wish to exercise your right to access. You have the right to a free copy of the personal data LeadFabric processes about you. If you request additional copies, we will charge you a reasonable fee based on our administrative costs.
7.2. You have the right to request that any personal data pertaining to you that are inaccurate or incomplete, are corrected free of charge. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.
7.3. You have the right to request the erasure of your personal data, i.e. we are obliged to delete your personal data without unreasonable delay if you so wish, if the personal data are no longer necessary for the purposes described above, if (a) you withdraw your consent, (b) you object to the processing, (c) your personal data have been unlawfully processed or (d) the law prohibits us from deleting them.
7.4. You have the right to request the restriction of processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate, (c) the data are no longer needed for the purposes which are outlined above, but you need them to defend yourself in judicial proceedings or (d) object the processing.
7.5. You have the right to data portability in a structured, commonly used and machine-readable format or the transmission of those data to another controller, if the processing is based on your consent or on the performance of our contract and if the processing is carried out by automated means.
7.6. If we process your personal data in order to protect our legitimate interest or the legitimate interest of a third-party, you have the right to object to this processing.
7.7. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal consequences for you or similarly affects you.
7.8. You have the right to withdraw your consent. This only applies to situations where the processing is based on your consent
7.9. To exercise your rights as described in this Privacy Policy, you can contact our Privacy Officer. You must submit a written request to this effect to our DPO, stating the right to which your request relates and the reasons for your request. In addition, you must add a copy of your valid identity card, on which the validity date and your signature are clearly visible, in order to prevent illegal or fraudulent requests.

As soon as your request is received by our Privacy Officer, you will receive an acknowledgement of receipt. Your request will then be dealt with within a reasonable period of time.

If you have any questions, you can contact our Privacy Officer. If you are still dissatisfied, you can contact the Belgian Data Protection Authority.